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UAP Clinic Patient & Visitors Center: Patient Rights

As a patient at UAP Clinic, you are a member of our healthcare team and play a vital role in your healthcare. As a member of this team, you are encouraged to ask questions and participate in decisions concerning your medical care.

As a valued member of your healthcare team, you are entitled to the following rights:

To make decisions concerning your healthcare and the right to formulate advance directives.
To have access to treatment regardless of race, creed, sex or national origin.
To information concerning rights and responsibilities which are specific to the department in which you are being treated.
To care which is considerate, respectful and sensitive to your personal values and belief system.
To consultations as needed to resolve ethical dilemmas regarding care.
To appropriate instruction and/or education from healthcare personnel.
To receive sufficient information to make informed decisions about your care.
To have a designated decision-maker in the event you are or become incompetent or are otherwise unable to make decisions (ie: pediatric patients).
To an interpreter if you are hearing impaired.
To have access to your medical records according to Clinic policy.
To examine and receive an explanation of your bill regardless of the source of payment.
To be interviewed, examined, and treated in surroundings designed to give reasonable visual and auditory privacy.
To voice a grievance to the Clinic staff and governing body.
To receive care that is delivered in a safe and secure environment.

You also have the following responsibilities:

To supply accurate and complete information about past illnesses, hospitalizations, medications and other matters relating to their care.
To notify the physician or nurse about any change in your condition.
To participate in your own healthcare by following instructions and medical advice.
To ask questions if you do not understand directions and procedures, or if you cannot follow them.
To cooperate with UAP Clinic staff in observing safety regulations and policies.
To respect others' property and that of UAP Clinic.
To observe the Clinic's ban on smoking.
To be considerate of others by limiting noise.
To be considerate of Clinic personnel who are involved in providing your healthcare.
To meet financial obligations for services rendered.

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