Patient Rights

As a patient at UAP Clinic, you are a member of our healthcare team and play a vital role in your healthcare. As a member of this team, you are encouraged to ask questions and participate in decisions concerning your medical care.

As a valued member of your healthcare team, you are entitled to the following rights:

  • To make decisions concerning your healthcare and the right to formulate advance directives.
  • To have access to treatment regardless of race, creed, sex or national origin.
  • To information concerning rights and responsibilities which are specific to the department in which you are being treated.
  • To care which is considerate, respectful and sensitive to your personal values and belief system.
  • To consultations as needed to resolve ethical dilemmas regarding care.
  • To appropriate instruction and/or education from healthcare personnel.
  • To receive sufficient information to make informed decisions about your care.
  • To have a designated decision-maker in the event you are or become incompetent or are otherwise unable to make decisions (ie: pediatric patients).
  • To an interpreter if you are hearing impaired.
  • To have access to your medical records according to Clinic policy.
  • To examine and receive an explanation of your bill regardless of the source of payment.
  • To be interviewed, examined, and treated in surroundings designed to give reasonable visual and auditory privacy.
  • To voice a grievance to the Clinic staff and governing body.
  • To receive care that is delivered in a safe and secure environment.

You also have the following responsibilities:

  • To supply accurate and complete information about past illnesses, hospitalizations, medications and other matters relating to their care.
  • To notify the physician or nurse about any change in your condition.
  • To participate in your own healthcare by following instructions and medical advice.
  • To ask questions if you do not understand directions and procedures, or if you cannot follow them.
  • To cooperate with UAP Clinic staff in observing safety regulations and policies.
  • To respect others' property and that of UAP Clinic.
  • To observe the Clinic's ban on smoking.
  • To be considerate of others by limiting noise.
  • To be considerate of Clinic personnel who are involved in providing your healthcare.
  • To meet financial obligations for services rendered.
Notice of Non-Discrimination